Millions across North America are experiencing medical debt now more than ever. As healthcare businesses begin to regroup and identify any outstanding costs experienced over the last year, medical debt will undoubtedly be at the forefront of the minds and bank accounts of many.

People seek medical help in the most challenging of times, and unfortunately, not everyone has the means to afford this help. Medical professionals want to assist everyone, but the reality is that medical fees are required to keep any healthcare business open to continue to tend to both current and incoming patients.

While healthcare professionals are preoccupied with maintaining their businesses and tending to their patients, unpaid medical debt can often stack up. This is why healthcare businesses will often rely on a  healthcare collection agency like Summit A*R (Summit Account Resolution), which is named one of 2023’s best collection agencies for small businesses, to retrieve their money from debtors.

The reality of medical debt collections is that they are designed to help healthcare businesses and hospitals stay afloat while obtaining owed debts with empathy and compassion. The financial truth is that medical bills pay for the healthcare businesses’ staff, transportation, maintenance etc. Piled medical debts put both the future of staff and future treatment of patients in jeopardy.  

Medical debt collections help ensure both healthcare businesses and the relationships with patients aren’t affected when dealing with repayments.

Summit A*R is here to help your businesses get back on the right track and reclaim your money with patience, compassion and efficiency. Consider how our medical debt collections are designed to help healthcare businesses.

We Retrieve Money With Fair Practices

Many find themselves seeking medical attention in the most unlikely times. In the last year, millions of Americans experienced medical debt bills that become taxing on healthcare businesses.

In times of unpaid bills, compassionate collection services come into the equation. You don’t want your patients to feel attacked in this time of vulnerability or feel like their backed into a corner, so sensitive collection efforts are essential.  

When trying to get your money back, it’s important to follow these tips for collecting medical debt:

  • No aggressive tactics
  • Show compassion and understanding
  • Hire an ethical collection agency

We Prioritize Human Dignity

At Summit A*R, we pride ourselves in the “P.H.D. Philosophy” (Preserve Human Dignity).

We treat patients and debtors with respect and dignity while ensuring that your debtor knows you’re serious about getting paid. We know from experience that the best way to get your money back is with fair practices.

Our team of knowledgeable and friendly staff reclaim your money with no unethical or hostile techniques.

At Summit A*R, our recovery rates double the national average with a no-complaint policy in place, and our A+ rating on the Better Business Bureau is reflective of this. 

Our P.H.D. Philosophy, along with our simple yet effective mission statement, adds trust to all of our clients.

We value our clients:

Our client’s reputation is of utmost importance, and we have a responsibility to uphold the relationships that our clients have built.

We love our team:

Our team consists of some of the best, most fun, and hard workers seen in the industry. There’s commitment, accountability and excellence among each member of the team.

We respect people:

Our team follows all the rules and regulations of our industry and respects and shows compassion to everyone we encounter in our line of work.

We give to our community:

We are thankful, so we show our appreciation to our community by giving back with our resources, energy and time.

In these sensitive times, we approach every debtor with extra care and understanding. It’s essential to be aware that when a medical bill goes to collections, they are there because of untimely circumstances. The longer you wait to collect your money, the more difficult it will be. We recommend contacting us before the account becomes outdated.

Our P.H.D. Philosophy ensures that our clients will have their accounts resolved with the utmost professionalism and care.

Allow Medical Professionals to Focus on their Patients

Healthcare is a rewarding yet time-consuming field.

In times of crisis or pandemic, medical debts continue to rise at a steady rate, raising concerns for many insolvent, working-class or middle-class patients.

For hospitals or healthcare businesses that want their primary focus on their patients, it’s time to consider pivoting hospital medical debt collection to us, Summit A*R.

When handing over your medical debts to a reliable agency like us, you can have peace of mind knowing that:

  • Your patients will be respected
  • We follow 100% HIPAA-compliant practices
  • We have a low 0.2% patient complaint rate

To keep up with your busy schedule, we also offer options that will allow you to keep tabs on all your accounts at your leisure. You will also be assigned an account manager who can answer any questions and concerns you may have. Your accounts will all be accessible through our online portal, which is available at any time, along with receiving your monthly reports.

No Collection Mistakes

When handing over your medical debts to any agency, you want to be confident there will be no medical collection mistakes. With over 26 years of experience, Summit A*R makes outsourcing accounts easy and proven. As we’re writing this, we have recovered over $140 million for our clients. Summit A*R is proud to announce we have resolved over 12,700 accounts in the past 12 months. It’s essential to trust the agency taking over your accounts, which is who we are.

We are proud affiliates to many trustworthy organizations like the American Association of Healthcare Administrative Management (AAHAM). When it comes to you and your business, it’s vital to team up with an agency known for their workers’ and debtors’ treatment.

Here at Summit A*R, we want your prime focus to be on the well-being of your patients, and we’ll handle the rest. No matter the size of your healthcare practice, our team has proven time after time that our P.H.D. Philosophy is the most effective way to get the best results. Contact us today on how we make your dream of no unpaid debts a reality.  

Did you find this article helpful? Just imagine how helpful our experts could be when it comes to your bottom line! Learn more about our full suite of services, or contact us today to discuss how we can help recover your lost revenue.